Terms and conditions of use

CONDITIONS OF SERVICE

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GENERAL NOTES.

This site is operated by NURAH SRL.

Throughout the site, the terms “we” and “our” refer to NURAH SRL.

NURAH SRL offers this site, including all of its tools, services and information, to any user upon acceptance of the terms and conditions set forth on this page.

In visiting our site and/or purchasing any product from us, you agree to our terms of service and the following terms and conditions, including any additional clauses and policies found here and/or available through the link.

These terms of service are to be considered applicable to all users of the site, including without limitation visitors, buyers, sellers, merchants, and/or users who contribute to the enrichment of the site through the writing and posting of content and comments.

We ask the user the courtesy of reading the terms of service carefully before accessing or using our site. By accessing or using any part of the Site, you agree to be bound by and subject to these Terms of Service. If you do not agree to all of the terms and conditions in this document, you are not authorized to access the Web site or use any of the services included herein.

Any new features or tools that are added to this site are likewise to be considered subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes to our website. And it is your responsibility to check this page periodically to be informed of any changes. Continued use of or access to the site after any changes are posted implies acceptance of those changes.

Our online store is hosted on WooCommerce.

Wooecommerce provides NURAH SRL with the e-commerce platform that allows us to offer and sell our products and services to users.

SECTION 1 – USE OF THE ONLINE STORE

By agreeing to these terms and conditions of service, you represent that you are at least the age of majority relative to your state or province of residence, or that you are of legal age and consent to the use of the site by minors who are under your care.

It will be the responsibility of the courier, to verify the age of the recipient of the shipment, upon delivery of the product.

Use of our products for illegal or unauthorized purposes, or in violation of laws in effect in the jurisdiction of the user making use of them (including, but not limited to, copyright laws) is prohibited.

The transmission of viruses, worms, or any other form of code of a destructive nature through the pages, forms, and code of the site is prohibited.

A breach or violation of any of the above Terms of Service will result in immediate termination of the services provided.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that any data or content you enter on the site (excluding your credit card information), may be translated into data through unencrypted codes and using (a) different networks and networks for the transmission of the data itself, which could (b) be modified for adjustment and/or adaptation to the technical requirements of the networks or devices to which they will connect.

Credit card information is always encrypted during the transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us .

The headings used in the text of this agreement are for convenience only and in no way limit or affect the nature or scope of these terms of service.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

NURAH SRL is not responsible for the accuracy and precision of the information made available on this site nor for its completeness or topicality. The material presented on this site is provided for general information only and should not be considered or used as the sole source for making decisions without consulting primary sources that are more accurate, more complete, or more timely in their delivery of information. Any reliance you wish to place on the material and content on this site is solely at your own risk.

This site may contain some historical information. Historical information, by its very nature, does not refer to current events and is made available for your information only. We reserve the right to change the contents of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to evaluate the timeliness of content, changes and updates implemented to our site.

SECTION 4 – CHANGES IN SERVICE AND PRICING

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof), without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

SECTION 5 – WARRANTY ON PRODUCTS OR SERVICES

All NURAH SRL products are covered by a 2-year warranty.

Some products or services may be available exclusively online through the website. Such products or services may have limited quantities and are subject to return or exchange only in accordance with our returns handling and merchandise replacement policy.

We strive to show our products as accurately as possible, with colors and images that can be as realistic as possible.

However, we cannot guarantee that the color will maintain an accurate display.

We reserve the right, but are not obligated, to restrict sales of our products or services to any person, geographic area, or jurisdiction.

We are able to exercise this right by differentiating on a case-by-case basis.

We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue distribution of any product at any time. Any offer for any product or service rendered on this site is valid where prohibited.

There is no guarantee that the quality of the products, services, information or other materials acquired or obtained will be perfectly in line with your expectations, or that the service will be delivered without the presence of any error.

SECTION 6 – ACCURACY AND PRECISION OF INFORMATION AND BILLING DATA

We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel purchased quantities. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we do change or cancel an order, we may attempt notification by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate information both in your account and for all purchases made at our store.

You agree to promptly update your account and related information, including e-mail address and credit card information, so that we can complete transactions and contact you if necessary.

For more details, see our product return policy.

SECTION 7 – ANCILLARY TOOLS AND FEATURES.

It may happen that we provide access to third-party tools of which we have neither visibility nor ability to control in flow of information and data in or out.

You acknowledge and agree that we provide access to and use of these tools “as is” and “as available” without warranties, representations, or conditions of any kind and without any invitation or endorsement from us.

We will therefore have no liability arising from or relating to your use of optional third-party tools.

Any use by the user of optional tools offered through the site is entirely at the user’s own risk and discretion, and should be done with the awareness that he or she is familiar with the tools provided by the third-party provider and approves of the general terms and conditions under which those tools are provided.

It is possible in the future that we may decide to offer new services and/or functions through the site (including, the release of new tools and resources).

Such new features and/or services are also subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products and services available through the service we provide may include materials from third parties.

Third-party links on this site may lead directly to third-party Web sites that are not affiliated with us. We are not responsible for verifying or evaluating the content, its accuracy, and will have no responsibility for any third-party materials or websites, or for any other third-party materials, products, or services.

We are not responsible for any damages or harm related to the purchase and use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please read the policies and practices of the third party carefully and make sure you understand their contents before engaging in any transaction. Complaints, requests, concerns, or questions regarding third-party products should be directed to the attention of the third parties themselves.

SECTION 9 – USER COMMENTS, FEEDBACK AND PUBLICATION OF OTHER CONTENT

If upon our request to enter some specific data or content (e.g., for contest entries), or even in the event that, without an explicit request from us, creative ideas, suggestions, proposals, designs, or other content are sent to us, whether through the online, by e-mail, by regular mail, or otherwise (broadly defined as “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use in any manner any comments that are sent to us. We are and will be under no obligation to (1) keep content confidential (2) acknowledge compensation for any contributions; or (3) respond to any comments.

We may, but are under no obligation to, monitor, edit or remove content and comments that we deem, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or in violation of any person’s intellectual property, or these Terms of Service themselves.

You agree that you will not violate any third party rights with your comments or content, including copyright, trademark, privacy, personality, or other personal or property rights.

You also agree that comments will not contain material that is defamatory or otherwise illegal, abusive or obscene, or contains viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or mislead us or third parties about the origin of comments or contributions.

The user is solely responsible for his or her comments, if any, and their accuracy.

We take no responsibility for comments posted by you or third parties.

SECTION 10 – PERSONAL INFORMATION

The submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or Service containing typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any of the information on our Store or any related website is inaccurate, at any time and without notice (even after you have submitted your order).

We assume no obligation to update, change, or clarify information in our Store or on any related website, including, without limitation, pricing information, except as required by law. There is no specific notice or exact date that can certify that the information and content available on our site or other related website is up-to-date.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as previously stated in the Terms of Service, use of the site or its content is prohibited: (a) for illicit purposes; (B) to solicit others to perform or participate in unlawful acts; (C) to violate any local, federal, provincial, regional, or state ordinance, rule, or law; (D) to infringe or violate our intellectual property rights or intellectual property rights of others; (E) to harass, abuse, insult, harm, defame, slander, denigrate, intimidate, or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (F) to present false or misleading information; (G) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will impair the functionality or operation of the Service or any related websites, other websites, or the Internet; (H) to collect or keep track of the personal information of others; (I) for specific digital activities known as spam, phishing, Pharm, spider, crawl, or scrape; (J) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our site or any website related to it, other websites, or the Internet in general. We reserve the right to terminate access to the site or any related website for infringing or preventing infringement in accordance with any of the prohibited uses described above.

SECTION 13 – EXCLUSION OF WARRANTY; LIMITATION OF LIABILITY.

There is no guarantee that use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from using the site are accurate or reliable.

You expressly agree that from time to time you may remove the service for indefinite periods of time or cancel the service at any time without notice.

You consent to the possibility that your use of the service may be interrupted or unavailable for indefinite periods of time, or that the service itself may be cancelled at any time, without notice.

You expressly agree that use or inability to use is at your complete risk. ,

The site and all products and services provided to you through the site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranty or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for specific purposes, durability, title.

SECTION 14 – COMPENSATION

You agree to indemnify, defend and exclude NURAH SRL and its parents, subsidiaries, affiliates, as well as its partners, officers, directors, agents, suppliers,

licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or action, including reasonable attorney’s fees, brought by any third party due to or arising out of its breach of the above Terms of Service or any document incorporating them, by reference, or violation of any law or rights of a third party.

SECTION 15 – CLAUSE

In the event that any provision of these Terms of Service becomes or is recognized as being illegal, void, or unenforceable, that provision shall nevertheless be deemed enforceable to the fullest extent permitted by applicable law, treating the unenforceable portion as severable from this Service Agreement, such determination shall not affect the validity and enforceability of the remaining provisions hereof.

SECTION 16 – RIGHT OF WITHDRAWAL AND RETURN POLICIES

Right of withdrawal

Dear customer, we inform you that you have the right to withdraw from the purchase contract, without giving reasons, within 30 days from the day you or a third party, other than the carrier and designated by you, acquires physical possession of the last good.

In order to exercise your right of withdrawal, you are required to inform us of your decision to withdraw from this contract by an explicit statement (providing us with your full name, geographical address, order number and, if available, telephone and fax numbers and e-mail address).

For this purpose he can make a request by sending an email to info@nurah-shop.com

To comply with the withdrawal period, it is sufficient for you to send us the notice regarding the exercise of the right of withdrawal, in the manner described above, before the expiration of the withdrawal period and proceed to return the product for which the right of withdrawal is exercised within 14 days after the exercise of the right of withdrawal.

Satisfied or Reimbursed

The right of withdrawal may also be exercised on open and/or partially used products, once only for each type of product, in the same manner as provided for the exercise of the right of withdrawal and under the applicable conditions and those below.

Effects of withdrawal

Once you have exercised your right of withdrawal and received our confirmation, please return the goods to:

NURAH SRL
3 Felicina Street,
40132 Bologna (BO) ITALY

without undue delay and in any case within 14 days from the day you notified us of your withdrawal.

Depending on your location, the timing of product return and refund may vary due to delivery time.

In the case of shipments or returns for a total value of more than € 75, we recommend the use of a traceable shipping service and / or including a transport insurance, as it is not guaranteed by us the receipt of the returned product performed at its own expense.

Once we receive the returned product, we will send you an email notification that we have received the returned item.

After we have verified the returned product, we will send you an additional email notification to inform you of the approval or denial of your withdrawal request and refund.

If your request for withdrawal is granted, the refund will be made using the same means of payment used for the initial transaction, unless you have expressly requested that it be made by a different means.

In any case, you will not incur any costs as a consequence of such reimbursement.

Gift certificates are likewise redeemable.

If you exercise your right of withdrawal, you will be refunded any payments you have made to us in connection with the relevant order, including delivery costs for standard delivery. On the other hand, we will not reimburse you for any additional delivery charges that may be applied because you have chosen a different (and more expensive) type of delivery than the standard delivery offered by us.

In addition, delivery costs incurred in the return of the product will not be reimbursed and/or will be borne by you as well as any decrease in the value of the goods resulting from handling the goods other than what is necessary to establish the nature, characteristics and functioning of the goods, in accordance with the provisions of the law.

The refund will be made without delay and in any case no later than 14 days from the day we have received the return of the relevant product.

In case of any disputes related to the online sale of our products, you can turn to the European Dispute Resolution Bodies related to online sales and found at the following link.

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

SECTION 17 – RESOLUTION

The obligations and liabilities of the parties contracted prior to the termination date shall survive the termination of this contract for all purposes.

These Terms of Service are effective until terminated by either party.

You may withdraw from these Terms of Service at any time upon notice that you no longer wish to use our services, or at such time as you cease to use our site.

If, in our sole judgment, we believe that you have acted, or suspect that you have acted, in conduct inconsistent with or in violation of these Terms of Service, we reserve the right to terminate this agreement at any time without giving notice, deeming the existing economic relationship still active and you owe what is still owed until the date of termination.

NURAH SRL also reserves the right to deny you access to its services.

SECTION 18 – ENTIRE CONTRACT

These Terms of Service and any policies or rules of operation and conduct posted by us on this site or otherwise in connection with the Service offered, constitute the agreement between NURAH SRL and you and govern your use of the Service, above and absolutely apart from any prior or contemporaneous agreements, communications, documents, and proposals, whether oral or written, that have occurred between NURAH SRL and you.

(Including, but not limited to, any earlier version of the Terms of Service).

SECTION 19 – LAW

These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws in force in the territory of the registered office of the company, located at Via Felicina 3, 40132 Bologna (BO) ITALY

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our discretion, to update, modify, or replace any part of these Terms of Service through updates and changes to our website.

It is your responsibility to check our website periodically.

Continued use of or access to our website after the posting of any changes to the Terms of Service automatically implies acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Any concerns or questions about the Terms of Service can be sent or forwarded to the mailbox: info@nurah-shop.com